🔐 ggjl Casino Privacy Policy

1 Who We Are

ggjl Casino ("ggjl," "we," "us," or "our") operates the online gaming platform accessible at ggjl.app. We are the data controller responsible for the personal information you provide when you register for and use the ggjl Casino platform.

ggjl Casino is committed to protecting the privacy and personal data of all our players, particularly those based in the Philippines. We process personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy applies to all personal data collected through the ggjl Casino website, mobile applications, customer support channels, and any other services we provide (collectively, the "Platform").

2 Personal Data We Collect

ggjl Casino collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

3 How We Use Your Personal Data

ggjl Casino uses the personal data we collect for the following purposes:

• Account Management: To create, verify, and maintain your ggjl Casino account, including identity verification (KYC) as required by PAGCOR regulations.
• Service Delivery: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank; to provide access to games; and to deliver customer support.
• Regulatory Compliance: To comply with our obligations under Philippine law, including anti-money laundering (AML) requirements, PAGCOR reporting obligations, and the Data Privacy Act of 2012.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and verify age eligibility (21+ requirement).
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal activities on the ggjl Casino Platform.
• Communications: To send you account notifications, transaction confirmations, promotional offers (where you have opted in), and important service updates.
• Platform Improvement: To analyze usage patterns, troubleshoot technical issues, and improve the overall ggjl Casino gaming experience for Filipino players.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, ggjl Casino processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your ggjl Casino account and deliver the gaming services you have requested.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, AML obligations, and NPC directives.
• Legitimate Interests: Processing is necessary for ggjl Casino's legitimate interests in preventing fraud, ensuring platform security, and improving our services, provided these interests are not overridden by your data protection rights.
• Consent: For certain processing activities, such as sending you marketing communications or using non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw your consent at any time.

5 Sharing Your Personal Data

ggjl Casino does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following limited circumstances:

• Payment Processors: We share financial data with payment service providers (including GCash, PayMaya, and partner banks) solely to process your deposits and withdrawals.
• Game Providers: We share necessary gaming data with our licensed game software providers to deliver game content and ensure fair play.
• Regulatory Authorities: We may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government authorities when required by law or regulatory directive.
• Identity Verification Partners: We share identity data with KYC verification service providers to confirm your age and identity as required by our licensing obligations.
• IT & Security Providers: We share technical data with our cloud hosting, cybersecurity, and fraud detection partners who process data on our behalf under strict data processing agreements.
• Legal Proceedings: We may disclose personal data where required by a valid court order, subpoena, or other legal process under Philippine law.

All third parties with whom ggjl Casino shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only for the specified purpose.

6 Cookies & Tracking Technologies

ggjl Casino uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver a personalized gaming experience. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in to your ggjl Casino account. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, display options, and responsible gaming tool configurations.
• Analytics Cookies: Help us understand how players use the ggjl Casino Platform so we can improve performance and user experience. These are only set with your consent.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and bot traffic on the Platform.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the ggjl Casino Platform.

7 Data Retention

ggjl Casino retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.

Specifically:

• Account and identity data is retained for the duration of your ggjl Casino account and for a minimum of five (5) years after account closure, as required by PAGCOR and AMLC regulations.
• Financial transaction records are retained for a minimum of five (5) years in accordance with Philippine AML obligations.
• Gaming activity data is retained for three (3) years after your last gaming session.
• Customer support communications are retained for two (2) years from the date of the interaction.
• Self-exclusion records are retained indefinitely to prevent re-registration by excluded players.

When personal data is no longer required, ggjl Casino will securely delete or anonymize it in accordance with our data retention schedule.

8 Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ggjl Casino:

• Right to Be Informed: You have the right to know what personal data ggjl Casino collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of Access: You may request a copy of the personal data ggjl Casino holds about you at any time.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.

9 Data Security

ggjl Casino implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ggjl Casino Platform.
• Encryption of sensitive data at rest, including financial data and government ID information.
• Role-based access controls ensuring that only authorized ggjl Casino personnel can access personal data on a need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments of the Platform.
• Multi-factor authentication requirements for all ggjl Casino administrative systems.
• Segregated storage of player funds, separate from ggjl Casino's operational accounts.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ggjl Casino will notify the National Privacy Commission and affected players within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular 16-03.

10 Children's Privacy

ggjl Casino is strictly an adult gaming platform. We do not knowingly collect personal data from individuals under the age of 21. In accordance with Philippine gaming regulations enforced by PAGCOR, all players must be at least 21 years of age to register and use the ggjl Casino Platform.

During registration, ggjl Casino requires date of birth confirmation and may request a valid Philippine government-issued ID to verify age eligibility. If we discover that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account and delete all associated personal data.

If you are a parent or guardian and believe your child has registered on ggjl Casino, please contact us immediately at [email protected] so we can take prompt action.

11 Cross-Border Data Transfers

Some of ggjl Casino's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to the Philippines, ggjl Casino will ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the National Privacy Commission or binding corporate rules.

By using the ggjl Casino Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described in this section.

12 Changes to This Privacy Policy

ggjl Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidelines. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

The effective date at the top of this page indicates when this Privacy Policy was last updated. We encourage you to review this page periodically to stay informed about how ggjl Casino protects your personal data.

13 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ggjl Casino handles your personal data, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.